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How We Handle Your Information

We collect what we need to run your account, verify withdrawals and keep your wallet secure. This policy explains what data we gather when you deposit through bKash, Nagad or Rocket, how we use it, and how you control it.

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boji999 How We Handle Your Information
DATA HANDLING

How We Protect and Use Your Information

We built our data practices around Bangladesh mobile wallet flows. When you deposit via bKash, Nagad or Rocket, we store the transaction reference to match your payment and credit your account. Withdrawal requests trigger identity checks to confirm you own the wallet receiving the funds.

Collection and Use

We gather your phone number, payment details, device type and IP address when you register and play. This data verifies your account, processes transactions, detects duplicate accounts and helps us improve the lobby experience for Bangladesh visitors.

Cookie Policy

Cookies keep you logged in, remember your language preference and track which games you open. Essential cookies are required for the platform to function; analytics cookies help us see where visitors drop off so we can fix friction points.

Data Security

Account passwords are hashed, payment details are encrypted in transit and withdrawal verification uses one-time codes sent to your registered number. We restrict internal access to customer data and log every query for audit purposes.

Retention and Deletion

Transaction records are kept for the period local financial regulations require; session data is retained for fraud analysis. Request account deletion through support and we will remove your personal information within the timeframe allowed by law.

PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about this privacy policy, want to see what data we hold, request corrections or ask us to delete your account, use any of the paths below. Our team handles data requests during business hours and aims to respond within a few days.

Email Send your data request or privacy question to our support address. Include your registered phone number so we can verify your account and process the request securely without sharing information with the wrong person.
Live Chat Open the chat widget in your account dashboard to ask about what data we collect, how cookies work or how to update your contact details. The agent will verify your identity before discussing account specifics.
Account Settings Log in and head to settings to review the information we hold—your phone number, transaction history and active sessions. You can update your password, log out of other devices and see recent login locations from this panel.

Common Questions About Your Data

We collect your phone number, payment wallet details for bKash, Nagad or Rocket, device type, IP address and transaction history. This information verifies your identity, processes deposits and withdrawals and prevents fraudulent accounts.

Log in to account settings to view your registered phone number, transaction history and active sessions. For a full data export, contact support with your request and we will send a report within a few business days.

We do not sell your data. Payment processors see transaction details needed to complete deposits and withdrawals. We may share data with fraud-prevention services and comply with lawful requests from authorities in eligible regions.

Essential cookies keep you logged in and remember your language setting. Analytics cookies track which games you open and where you navigate so we can improve the lobby. You can disable non-essential cookies in your browser settings.

Go to account settings, enter your new phone number or email and confirm the change with the one-time code we send. For security, withdrawals to a new wallet require additional verification before the first payout clears.

Contact support and request account closure. We will delete your personal information within the timeframe required by local regulations, keeping transaction records only as long as financial rules mandate for eligible regions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.